BCyber Academy | Practical skilling

Privacy Policy for BCyber Academy

Effective Date: 2020-01-01
Last Updated: 2025-01-01.

Introduction

Welcome to BCyber Academy (“we”, “our”, “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.bcyberacademy.com (the “Website”), and when you register for or participate in our courses.

Please read this policy carefully to understand our views and practices regarding your personal data.

2. Information We Collect

We collect the following categories of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Billing address

  • Payment details (handled by third-party processors)

  • ID number (if required for certification)

  • Account credentials

b. Learning and Activity Data

  • Course enrollments

  • Progress and completion status

  • Quiz results

  • Certificates awarded

  • Forum posts and comments

c. Technical Data

  • IP address

  • Browser type and version

  • Device type and OS

  • Location (based on IP)

  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information collected to:

  • Provide access to our learning platform and manage user accounts

  • Deliver course content, certifications, and support

  • Communicate with you regarding updates, new courses, or promotions

  • Improve the platform’s functionality, user experience, and security

  • Comply with legal and regulatory obligations

4. Sharing of Information

We do not sell your personal data. However, we may share your data with:

  • Third-party service providers (e.g., payment processors, analytics tools, email providers)

  • Instructors and mentors for course facilitation

  • Certification bodies if you opt-in to receive recognized credentials

  • Legal authorities where required by law

All third parties are obligated to handle your data securely and in accordance with applicable laws.

5. Cookies and Tracking

We use cookies to:

  • Authenticate users

  • Store preferences

  • Track user engagement and analytics

You can manage cookie settings in your browser. Blocking cookies may affect functionality.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to:

  • Fulfill contractual and legal obligations

  • Resolve disputes

  • Enforce agreements

You may request account deletion at any time via admin@bcyberacademy.com.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data

  • Correct or update inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent (where processing is based on consent)

To exercise any of these rights, contact us at admin@bcyberacademy.com.

8. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • SSL encryption

  • Secure hosting

  • Access controls

  • Regular backups and monitoring

However, no method of transmission over the Internet is 100% secure.

9. Children’s Privacy

Our platform is not intended for children under the age of 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal data from children.

10. International Users

If you are accessing our services from outside Uganda, please note that your data may be transferred to, stored, and processed in Uganda or other countries where our service providers are located.

11. Changes to this Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with the updated date. Your continued use of the Website after changes indicates acceptance.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

BCyber Academy
Email: admin@bcyberacademy.com
Phone: +256(0)706671888
Website: https://www.bcyberacademy.com

BCyber Academy Privacy Policy

This Privacy Policy describes how BCyber Academy (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our website (the “Website”) and our e-learning services (the “Services”).

Information We Collect

We collect several types of information for various purposes to provide and improve our Services to you.

  • Personal Information: When you register for an account on the Website, you may provide us with certain personally identifiable information, such as your name, email address, username, password, and demographic information (collectively, “Personal Information”).
  • Usage Data: We may also collect information about your activity on the Website and Services, such as the courses you enroll in, your progress in those courses, your test scores, and the pages you visit. This data is typically anonymized and helps us understand how users interact with the platform.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain the Website and Services.
  • To personalize your experience on the Website and Services.
  • To develop and improve the Website and Services.
  • To send you important information about the Website and Services, including changes to our terms, conditions, and policies.
  • To communicate with you about your account and respond to your inquiries.
  • To monitor and analyze the use of the Website and Services for statistical purposes.

Disclosure of Your Information

We may disclose your information to third-party vendors and service providers who support our operation of the Website and Services. These vendors are obligated to protect your information and use it only to perform services for us.

We may also disclose your information if we are required to do so by law or in the good faith belief that such action is necessary to:

  • Comply with a legal obligation.
  • Protect and defend the rights or property of BCyber Academy.
  • Prevent or investigate possible wrongdoing in connection with the Website or Services.
  • Protect the personal safety of users of the Website or Services or the public.

Data Retention

We will retain your Personal Information for as long as your account is active or as needed to provide you with the Services. We may also retain your information to comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have certain rights regarding your Personal Information. These rights may include:

  • The right to access your Personal Information.
  • The right to rectify inaccurate or incomplete Personal Information.
  • The right to request the erasure of your Personal Information.
  • The right to restrict the processing of your Personal Information.
  • The right to object to the processing of your Personal Information.
  • The right to data portability.

You can exercise these rights by contacting us through the contact information provided below.

Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee the absolute security of your information.

Children’s Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under 13, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at [insert email address] or by mail at:

[BCyber Academy] [Your Address]

This is a starting point, and you may want to customize it further based on your specific needs. Here are some additional things to consider:

  • Cookies and other tracking technologies: You may want to add a section about how you use cookies and other tracking technologies on the Website.
  • Data transfers: If you transfer data to other countries, you may want to add a section about how you comply with data privacy regulations in those countries.
  • Contact information: Be sure to update the contact information with your actual email address and mailing address.